genuineq - custom digital solutions
Discover Superbet Support - Genuineq implemented a new design for the customer platform in Romania and Poland using Zendesk. Improved user experience and flexibility.
is the platform whose role is to be the main source of information for Superbet customers.
The technical challenge was to use the limited technical capabilities of Zendesk in order to implement the new design of Superbet Support in Romania and Poland while enabling: - Good user experience throughout the platform, taking into account the types of content available - Flexibility for the admin user to be able to configure issues independently in Zendesk
The solution was a combination of both efficiency and pleasant experiences and processes for the users: - We have implemented the new theme design - We have identified solutions to overcome Zendesk technical limitations
ServicesBackend development / Frontend implementation
Backend development / Frontend implementation
Tech stack
Zendesk
Bootstrap 4
HTML5
CSS3
Javascript
jQuery
Zendesk
Bootstrap 4
HTML5
CSS3
Javascript
jQuery
FeaturesContent structuring / Real-time map implementation / New branding design implementation
Content structuring / Real-time map implementation / New branding design implementation
web appSuperbet
landing pageidEA
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mobile appDriveGrade
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web appWizerz
web and mobile appResource & Volunteer Management
web appNew City Apartments
We are a team of skilled specialists, from tech experts, app and web developers, front-end and back-end developers, to business strategists and UI/UX designers who love to build mobile and web apps.
We work with startups and mature companies to help them build their digital solutions and grow their businesses.
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